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Return to shopYour Satisfaction is Our Priority | Easy Returns Within 7 Days
At Ejovial Mall, we want you to love every purchase. If you’re not completely satisfied, you can return products within 7 days of delivery for a hassle-free refund or replacement.
Eligibility for Refunds
To qualify for a refund, please ensure the following:
Original Condition: The product must be in its original, unused, and unaltered state.
Complete Packaging: Return the product with all original packaging, including the box, manufacturer’s packaging, and all accessories.
No Use or Installation: The product must not have been used, installed, or tampered with in any way.
Exceptions to Our Returns Policy
Please note that returns or replacements are not available in the following cases:
Damage caused by misuse or improper handling of the product.
Consumable items that have been used, installed, or opened.
Products with tampered, altered, or missing serial/UPC numbers.
Damage or defects not covered under the manufacturer’s warranty.
Items marked as “No Returns” at the time of purchase.
How to Initiate a Return
Contact our customer support team at info@ejovial.com.ng/08064129038 or visit our return portal.
Pack the product securely with all original packaging and accessories.
Ship the product back to us using the provided return instructions.
Once we receive and inspect your return, we’ll process your refund or replacement.
Shop with Confidence: We’re committed to making your shopping experience seamless and stress-free. If you have any questions about our returns policy, feel free to reach out to us.